Basic Phone Usage > Contact numbers and short codes
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Contact numbers and short codes
Contact numbers and short codes
2018-03-20Virgin Mobile South Africa has introduced short codes in accordance with the new numbering guidelines gazetted by the Independent Communications Authority of South Africa (ICASA).
SERVICE |
NEW SHORT CODES |
Voicemail retrieval |
132 |
Prepaid Self-help: Recharge and balance enquiries |
136 |
Customer Care |
135 |
Account/Balance enquiry |
137 |
What is Virgin Mobile contact number?
What is the new Virgin Mobile contact number?
2018-03-20The Virgin Mobile customer care number will be changing to 135 or 080 123 1230
What is the short code for viewing/retrieving balances with Virgin Mobile?
What is the short code for viewing/retrieving balances with Virgin Mobile?
As a Virgin Mobile customer you are already familiar with dialling the USSD string *101# to view your airtime balance, this number will remain unchanged. Alternatively, you can call 135 (Prepaid & Postpad) to check your balances.
Are the USSD self-help codes changing?
Are the USSD self-help codes changing?
2018-03-20The below USSD self-help codes will remain the same until further notice:
Virgin Mobile Menu |
*100# |
Check my balance | *101# |
Airtime voucher recharge | *102*PIN# |
My setting | *103# |
Recharge me | *102*3# |
Airtime transfer | *106# |
Buy bundles | *110# |
Please call me | *125*your selected number# |