Rates and Bundles

More on Contract and Prepaid rates, as well as Data & SMS bundles.

Questions:

How to buy Data and SMS bundles?

Dial *110# or call customer service on 135 to buy bundles. Bundles can be purchased on a once-off or recurring basis.

 

See all Bundles here

How do Data and SMS bundles work?
  • Dial *110# to purchase and remove bundles. Bundles can be purchased on a once-off or recurring basis.
  • If you are a TopUp customer you must load additional airtime over and above your inclusive airtime on your account before you purchase bundles.
  •  If you are a Contract customer you can purchase bundles from your subscription cap. 
  • Your bundle is effective from the purchase date and each bundle has a specific validity period. 
  • Unused bundles shall be forfeited at the end of the respective validity period.
  • If a recurring bundle is selected all bundles are applied upon expiry.  Therefore the new bundle is effective the day after the expiry of the last bundle and is automatically applied. You must have sufficient funds in your balance to make this purchase upon expiry.
  • If you are on Prepaid and you do not have sufficient airtime to purchase the new recurring bundle by the end of the first day, you will be notified that the recurring bundle has been unsuccessfully loaded.  You will revert to the last price plan selected and you will have to opt in for a once-off or recurring bundle again.
  • If you consume your bundle prior to expiry: 
  • You must have sufficient airtime to continue on the out of bundle rate AND you can purchase additional once-off bundles
  • Out-of-bundle rates for all bundles will be charged as per your last price plan selected.
  • If there is more than one type of bundle loaded on your account, the bundle loaded first will be depleted first.
What are our Prepaid rates?

1. What are the prepaid rates?

Virgin Mobile has the perfect prepaid deal for you! This is the default rate plan for all new prepaid SIM packs:
  • Vrgin-to-Virgin: R1.29 per second billing
  • Virgin-to-Other: R1.29 per second billing
  • Data: 99c per MB.
  • SMS:50c per message.
  • MMS: 80c per message.
  • International SMS: R1.60 per message

2. What will I be charged for international calls?

 International call rates can be viewed here.

3. Are the FREE calls valid for calls to other networks?

No, only for calls to other Virgin Mobile customers.

What are Postpaid rates?

 

We really like to keep things simple! We have applied the exact same postpaid rates across all our Contract and TopUp deals.

  • Virgin-to-all: R1.99 per minute (per min billing)
  • Virgin-to Other SMS: 75c 
  • Virgin-to-Virgin SMS: 50c
  • Data: R1.00 per MB.
  • MMS: 80c 
  • International SMS: R1.60